Unbeliveable that in 2017 that there is STILL not the capability with x1 platform to have more than one Favorites List/ Profile!
Directv offers as many favorites lists as you want! So, my question/frustration is two-fold:
1. If Directv has this feature, and has had it for years, why can't a huge company like Comcast/Xfinity have it on what they deem as "lastest technology in television viewing"?
2. After years of customers saying they want this feature, why is there still no response to our needs?
Thanks for listening.. I just spent an hour with customer service on the phone and no one could help me.. one person said YES, we do have that
feature, the other said no, after finally understanding what I meant. And.. to top it off.. NO ONE knew how customers could give their feedback!
I had to search online for it myself and I want to share this with all of you who also want this feature:
https://support.xfinity.com/svp-contact-form
Evidently this DOES go to someone and does get read and answered.. so please share! We should have a voice!